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Fire & Water - Cleanup & Restoration

Skip the Stink—Call Us Instead | SERVPRO of Reno Southwest

3/15/2024 (Permalink)

sewage water pooling on a kitchen floor after a leak SERVPRO of Reno Southwest is always ready to respond to your call when biohazard incidents strike.

If you had to list the top homeowner disasters that you want to avoid at all costs, we would bet that suffering a sewage leak would make that list in some capacity. We totally get it, we wouldn’t want that to happen in our own homes either.

Unfortunately, sewage leaks are a common occurrence for homeowners regardless of the age of their houses, so it might very well happen to you at some point in your life. We explain a few simple steps to follow below to help you stay in control and recover faster from the stinky mess.

Addressing the Leak

If you suffer a sewage leak or backup, chances are that you will notice almost instantly due to the smell. Follow your nose to track down the source. Check your sinks, tubs and toilets for a sewage backup or follow any wastewater lines to check for leaks along the seams.

Once you discover the source, do your best to stay out of the water. Sewage is considered toxic and falls into the most dangerous category of water called black water. It could be harboring dangerous or even deadly viruses, bacteria or microbes, which means you should avoid contact with it entirely.

If you are able to access the water shutoff valve without getting messy, do so right away to stop the flow of water. After the water has stopped pouring into your room, open up some windows and turn on a fan to help the smell fumes escape. Block off the area and call up your SERVPRO® professionals!

A Safer Cleanup

No matter how small or large your sewage leak is, having a professional team handle your cleanup is essential for your safety. Our team has the proper tools, safety gear and cleaning equipment to make sure your space is completely clean and safe to return to.

We will respond quickly and will be on our way to you as soon as possible, so while you wait, take a few photos of the situation. While these images most likely won’t be on the front page of a scrapbook any time soon, they are necessary to help your insurance claim go more smoothly.

Once we arrive, we will address the source of the leak and start on any repairs to make sure the situation doesn’t happen again. At the same time, our cleaning team will start removing the toxic water with specialized equipment. You can bet that we will all be dressed up in the best PPE on the market!

A sewage cleanup includes a deep-clean of the space, a total sanitization to remove any dangerous substances and a deodorization to remove even the most stubborn stinky smells. Once your space is clean, we can address any necessary repairs. Water in any form can cause your floors to warp or your drywall to swell, so we can reverse this damage as well.

Don’t deal with a stinky sewage leak on your own! Contact us day or night so we can take care of the mess for you.

Sewage leaks should always be cleaned up by professionals. Call SERVPRO, and we will take care of you.

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