Highly Trained Restoration Specialists

Who is the IICRC? What do they do? How do they affect me and my household or business?



“ The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard setting nonprofit organization for the inspection, cleaning and restoration industries.  “



“ The IICRC organization formulates health and safety related industry standards for built environment. “



All of SERVPRO of Reno Southwest’s staff is IICRC certified in Water Damage Restoration and beyond. We are fortunate to have in our employee several Master Restorers in several different categories.



In order to maintain certification we must continue education on an annual to biannual basis.



What does this mean for you? It means that you can rest assured that whoever from our organization responds to your water, fire, bio-hazard or mold loss will have the most up to date information and best practices for your project.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Reno Southwest offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)