Customers' opinions matter

2/4/2020 (Permalink)

SERVPRO of Reno Southwest pride ourselves in our customers and will work to the best of our abilities to make sure you're happy with our results.

Here is an example of Why SERVPRO of Reno Southwest. We pride ourselves in our customer service, we are so pleased to get reviews like this. 

 1/25/2020  

When my house flooded from my bathroom to my walls and down my stairs I started to freak. I didn't know what to do, I started grabbing towels, mops, buckets but nothing was working. The water started to come out of my fire detector down stairs and that's when I know this was out of my hands. I found SERVPRO and decided to go with their company because of their reviews. Dekon Brodie was the first to respond and set my mind at ease. He was very professional,  very polite and very knowledgeable about the situation I was going through.
I couldn't be happier with my estimate because I thought it was going to cost me a fortune.
I will absolutely use SERVPRO again in the future if something unexpected occurs with my home or business needs.
Thank you again for all your help.

-Cassi Oswald 

On behalf of SERVPRO of Reno Southwest, Thank you.